Shipping policy

At Elvane, we strive to make every delivery simple, reliable and easy to understand. To make your shopping experience as smooth as possible, all orders are shipped with care and free of charge.

Shipping Costs
All orders placed within the UK are shipped free of charge. No additional costs or hidden fees are added at checkout. The amount shown is the amount you pay.

Delivery Area
We currently ship within the UK only. Every order is carefully packaged and delivered to the address you provide.

Order Processing
Orders are typically prepared for dispatch within 1–2 business days. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information.

Delivery Times
Standard delivery takes 5–9 business days (Monday to Friday), excluding weekends and public holidays. During busier periods (such as sales events or the holiday season), delivery may take longer.

Tracking Your Order
Once your order has been dispatched, you'll receive a tracking link by email so you can follow the progress of your delivery.

If you have any questions, please contact us at support@elvane.co.uk.

Delays
While we do our best to meet the delivery times stated above, delays can occasionally occur due to factors beyond our control, such as courier issues or weather conditions. Should this happen, we will keep you informed.

Company Details
Company Name: Elvane
Company Address: Calenberg 5, 3294 Diest, Belgium
Email: support@elvane.co.uk
Phone Number: +44 7473 953 808